About OPS Framework

My Story from Personal Chaos to OPS Clarity

How it started

I'm Chris Monroe, founder of OPS Framework™, IT leadership coach, speaker, and the architect of systems that help tech teams scale without the burnout.

Before I launched OPS Framework, I spent over a decade leading IT departments and teams transforming them from “worst in the company” to strategic, high-performing powerhouses. I advanced quickly in my career, not because I had all the answers, but because I embraced the intersection of change, motivation, and a growth mindset.

Then in 2019, everything shifted. A serious car accident—and my seventh concussion—forced me to step back and reevaluate everything.

What I uncovered was the exact combination that had accelerated my success in IT:

  • A relentless focus on clarity of purpose, goals, and excellence

  • The power of aligned systems, teams, and tools

  • Deep belief that growth starts with mindset and personal transformation

  • Dynamic and motivational leadership abilities

  • The ability to utilize and teach Objectives and Key Results

Through that lens, OPS Framework was born—a proven system built to help IT leaders operate with intention, plan with clarity, and scale with confidence.

I now help Business Owners, Executives, and Teams turn relentless chaos and firefighting into sustainable growth and reduces leadership workload using mindset tools, OKRs, and execution rhythms that actually work in the real world.

I’ve studied with leadership giants like Les Brown and The Carnegie Institute, but what truly shaped me was leading through pressure and helping others rise with me.

Transformation doesn’t start with hustle.

It starts with clarity.

Testimonials

Chris is an amazing, empathetic business coach who truly examines the gaps in your business and makes measurable goals that feel achievable and possible for growth. What sets Chris apart is his ability to pivot with the client through their barriers and get them to the other side. It has been eye-opening to look at my business this way and get other perspective.

Phoenix Healing Services
Phoenix Healing Services
La'Shawn J. Waters, LPCMH, NCC